mu works

The one-week testFree self-check

Could your business run for a week without you?

Picture a week where you’re completely away: no calls, no texts, no email. Eight quick questions ask what happens to the work that keeps your business running. You get a short list of what stops, what waits for you, and what keeps going, with a first step for anything that stops or waits.

About a minute. Your answers stay in this browser and aren’t sent to me or saved.

Two more free things.

Both are free, and neither needs an account.

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What Google Sees

See what Google first reads on your website, with a short list of what to fix first.

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Questions?

Email Jalil@muworksllc.com

The eight areas

A first step for what stops or waits.

These are the steps the test suggests. They’re starting points, not a full plan, and most use tools a small business already has.

  1. New customer messages

    If it stops
    Pick one place where new messages should land, and point everything you can there: email forwarding, website form notifications, and voicemail to email if your phone plan offers it. Then decide who checks that place while you’re away.
    If it waits for you
    Set an away reply on your email and voicemail that says when someone will answer. If someone else can take urgent calls, say how to reach them.

  2. Quotes and estimates

    If it stops
    Write down how you price a typical job: the questions you ask, your usual rates, and what you leave out. That’s the start of a quote someone else can send.
    If it waits for you
    Keep every open quote in one list with the date it went out, so anyone can see what’s still waiting on an answer.

  3. Following up when someone goes quiet

    If it stops
    Set one follow-up rule, like a message three business days after a quote and one more a week later. Put the dates on a shared calendar or list, not in your head.
    If it waits for you
    Keep the follow-up list where another person can open it, with what was promised and when.

  4. The schedule

    If it stops
    Move the schedule out of your head, texts, and notes into one calendar that at least one other person can see.
    If it waits for you
    Let one person view the calendar and move appointments, and write down the few rules they need, like how far ahead you book.

  5. Getting paid

    If it stops
    Write down every step between finishing a job and getting paid, and who does each one. If every step is you, start by sending invoices from a tool that can remind customers on a schedule.
    If it waits for you
    If your invoicing tool can send payment reminders on its own, turn them on, so a late invoice gets a nudge while you’re away.

  6. Answers to the questions customers ask every week

    If it stops
    Write down the five questions you answer most, with your usual answers. Put them on your website so people can find them without asking.
    If it waits for you
    Turn your usual answers into saved replies, or a short note anyone covering for you can copy from, so customers get the same answers.

  7. Logins and accounts

    If it stops
    List every account the business runs on, who owns it, and when the domain renews. Keep the logins and backup codes in a password manager with emergency access. Where an account allows it, give a trusted person their own login instead of sharing yours.
    If it waits for you
    Check how you’d get back into each account if your phone were lost while you’re away, and add a second recovery option you control, like backup codes.

  8. Website and listing updates

    If it stops
    Write down who can change your website, your Google Business Profile, and your social pages, and how. If the answer is only someone you can’t reach, that’s the first thing to fix.
    If it waits for you
    Give one other person access to update your hours and post a notice on your website and Google Business Profile.

How the test works

A minute,
eight answers.

The test doesn’t score your business. It sorts the work by what happens while you’re gone, so what depends on you is easy to see.

Why a week
Long enough that most work can’t just wait, and short enough to picture.
Three answers
Keeps going: someone or something else handles it. Waits for me: it piles up until you’re back. Stops: it doesn’t happen, or nobody knows it should.
Your list
What stops comes first, then what waits, then what keeps going. Each item that stops or waits gets one first step, in the order you answered. You can save the list as a PDF.
What it isn’t
An assessment of your business, or legal, financial, or security advice. It’s a quick way to see what depends on you.

Your answers stay in this browser. They aren’t sent to me or saved, and they’re gone when you close the page. If you accept analytics cookies, the site records when the test is viewed, started, and submitted, never your answers. Privacy